RETURNS & REFUNDS
Don't worry! We know that the COVID-19 may be affecting your ability to return your order in the usual time limits. We have extended our normal returns policy for 2 months.
*This policy applies to all items purchased, whether full-priced, promotion or sale.
New Era Cap Company Ltd is proud to provide our customers with the finest quality products. However, if you are not completely satisfied with your purchase, simply return it unworn and unlaundered within 60 days of the order date on your invoice for a refund. Please note you are responsible for return delivery costs.
Can’t find what you’re looking for? See our FAQ’s:
How do I return something?
Can I return to a store?
How long will it take to process my refund?
What do I do if my item is damaged, defective or incorrect?
It’s past the return policy, what happens now?