As soon as we receive the returned item with notice of your cancellation of the order, we will refund the purchase price for that item. This can take up to 28 days from you sending your parcel, to us processing the refund.
We do not refund the item's normal postage charge to you unless we delivered the item to you in error (an 'Incorrect' item), or if the item is damaged or defective.
Can’t find what you’re looking for? See our FAQ’s:
How do I return something?
Can I return to a store?
What do I do if my item is damaged, defective or incorrect?
It’s past the return policy, what happens now?