Delivery Information

If you’ve got an item in your bag, you can choose the delivery option that suits you and be shown the cost and estimated delivery date for that selection. Below is a summary of the delivery methods we offer. 

DELIVERY METHODARRIVES IN
Economy
Untracked Service
7-12 working days
Free with Spend over €5
Standard
Tracked (signature required)
2-5 working days
Free with spend over £28/€38
Express
Tracked (signature required)

Next working day
(Order by 11:45am GMT)
Free with spend over £75/€100

 Please Note: If you place your order after 11:45am on Friday, your order will be dispatched on Monday.

COSTS BY COUNTRY

The table below contains all European countries where you can have items delivered. We can only ship to residential and business addresses. Shipping is not available for P.O. boxes, packing stations or BFPO addresses.

CountryEconomyStandardExpress
Albania FREE N/A €20
Andorra FREE N/A €20
Austria FREE €5 €14
Belarus FREE N/A €20
Belgium FREE €5 €9
Bosnia Herzegovina FREE N/A €20
Bulgaria FREE N/A €20
Croatia FREE N/A €20
Cyprus FREE N/A €20
Czech Republic FREE €5 €14
Denmark FREE €5 €14
Eire Republic of Ireland FREE €6.99 €14
Estonia FREE €8 €20
Finland FREE N/A €14
France FREE €5 €9
Germany N/A €3 €9
Gilbraltar FREE N/A €20
Greece FREE N/A €14
Guernsey FREE N/A €20
Hungary FREE €8 €14
Italy N/A €4.99 €9
Jersey FREE N/A €20
Latvia FREE €8 €20
Liechtenstein FREE N/A €20
Lithuania FREE N/A €20
Luxembourg FREE N/A €9
Malta FREE N/A €20
Moldova FREE N/A €20
Monaco FREE N/A €14
Montenegro FREE N/A €20
Netherlands FREE N/A €9
Norway FREE N/A €20
Poland FREE €6.99 €14
Portugal FREE €6.99 €14
Romania FREE €6.99 €20
San Marino FREE N/A €20
Serbia FREE N/A €20
Slovakia FREE €8 €14
Slovenia FREE €8 €14
Spain N/A €4.99 €14
Sweden FREE €8 €14
Switzerland FREE N/A €20
United Kingdom N/A £3.99 £8.50

 ORDER TRACKING

  •  For Standard and Express deliveries only, please login to your account to view the status of your order and access your shipment's tracking details. 
  • If you are a guest and do not have an account, you will receive an email with your tracking details once your order has been dispatched.

 

NEW ERA DELIVERY NOTES

  • New Era Cap Europe will only ship to residential and business addresses within the specified delivery area from Monday-Friday during regular/business hours
  • Deliveries to the Isle of White will incur a small delivery surcharge on standard tracked deliveries
  • Customers outside the E.U. are responsible for the payment of any applicable local customs/tax charges upon receipt of goods
  • Please note that The Canary Islands are outside the European Union Value Added Tax (EU VAT) area. All shipments are subject to customs clearance and charges
  • All consignees in the Canary Islands must be registered tax payers with local authorities and may be asked to provide their Tax ID
  • Failure to pay any local tax charges may result in the goods being returned to New Era with all costs charged to you
  • We cannot deliver on weekends, Public Holidays, or at specific times of the day, unless otherwise specified

New Era will take all necessary steps to ensure delivery times are adhered to. However, during busy periods such as sale, deliveries may take a little longer.  Updates to our systems or force majeure events such as extreme weather conditions may also effect delivery timescales. We aim to keep you updated in these circumstances and will work hard to keep these temporary changes to a minimum.